Terms of Service

Last updated: August 4, 2026  ·  Effective: August 4, 2026

Acceptance of these terms

These Terms of Service ("Terms") govern your access to and use of leadsregistry.com and any content, functionality or services offered through it (the "Site"), operated by Leads Registry LLC ("Leads Registry", "we", "us" or "our").

By accessing or using the Site you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site.

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself or the organisation you represent.

Our services

Leads Registry provides marketing services including lead generation, pay-per-call, paid media management, search engine optimization, web development and conversion rate optimization. Information on this Site describing those services is general in nature and is not an offer capable of acceptance.

Any engagement is governed by a separate written services agreement, statement of work or insertion order signed by both parties. Where that agreement conflicts with these Terms, the signed agreement controls with respect to the services it covers.

Acceptable use

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable federal, state or local law
• Submit false, misleading or fraudulent information, or impersonate another person or entity
• Attempt to gain unauthorised access to any portion of the Site, its servers or connected systems
• Introduce malware, engage in denial-of-service activity or otherwise interfere with the Site's operation
• Scrape, harvest, data-mine or systematically extract content without our written permission
• Use automated means to submit forms or generate traffic
• Reproduce, resell or commercially exploit any part of the Site without authorisation

We may suspend or terminate access to the Site at our discretion where we reasonably believe these Terms have been breached.

Intellectual property

The Site and all content on it — including text, graphics, logos, the Leads Registry name and mark, icons, images, audio, software and their arrangement — are owned by Leads Registry LLC or its licensors and are protected by United States and international copyright, trademark and other intellectual property laws.

You may view, download and print pages from the Site for your own internal business use, provided you do not remove any proprietary notices. All other use requires our prior written consent.

Client deliverables

Ownership of deliverables produced under a signed services agreement is governed by that agreement. Our standard position is that on full payment, the client owns the final deliverables, campaign assets, accounts and data, while Leads Registry retains ownership of its pre-existing tools, frameworks, methodologies and know-how.

Copyright complaints

If you believe material on this Site infringes your copyright, send a notice under the Digital Millennium Copyright Act to info@leadsregistry.com containing the information required by 17 U.S.C. § 512(c)(3). We respond to properly submitted notices and maintain a repeat-infringer policy.

Your submissions

When you submit an enquiry, subscribe to a mailing list or send us material, you represent that the information is accurate, that you are authorised to provide it, and that it does not infringe any third-party right.

Any unsolicited ideas, suggestions or feedback you send us may be used by us without restriction or compensation. Do not send confidential information through the Site's public forms; use a signed non-disclosure agreement instead.

Fees, payment and cancellation

Where fees apply, they are set out in the applicable services agreement, statement of work or insertion order. Unless stated otherwise:

• Retainers are invoiced monthly in advance; project fees are invoiced against milestones.
• Media spend is either billed at cost with prior written approval or paid by the client directly to the platform.
• Invoices are due net 15 days from the invoice date.
• Undisputed amounts more than 15 days overdue may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower, and we may suspend services after written notice.
• Pilot terms typically run 90 days; thereafter retainers continue month to month with 30 days' written notice of cancellation by either party.
• Fees for work already performed are non-refundable. Prepaid amounts for work not yet performed are refunded pro rata.

Third-party platforms

Our services frequently depend on third-party platforms such as Google, Microsoft, Meta, LinkedIn, TikTok, call-tracking providers and CRMs. Those platforms set their own policies, pricing, approval processes and account actions, and they change them without notice to us.

We are not responsible for a third-party platform's decision to disapprove an advertisement, suspend an account, change an algorithm or alter its pricing. We will work diligently to resolve such issues, but we cannot guarantee an outcome that is within a third party's control.

No guarantee of results

Marketing outcomes depend on factors outside our control, including your offer, pricing, sales capacity, close rate, competitive conditions, seasonality, market demand and third-party platform behaviour.

Case studies, statistics and testimonials on this Site describe specific past engagements over stated measurement windows. They are not a promise, projection or guarantee that you will achieve comparable results. We do not guarantee search rankings, lead volume, conversion rates, revenue or return on ad spend unless a specific, written performance commitment appears in a signed agreement.

Disclaimer of warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, timely, secure or error-free, or that any defect will be corrected. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AND ITS OFFICERS, MEMBERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR OUR SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR ANY SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, wilful misconduct or gross negligence.

Indemnification

You agree to indemnify, defend and hold harmless Leads Registry LLC, its officers, members, employees and agents from any claim, demand, loss, liability, damage, cost or expense (including reasonable attorneys' fees) arising out of or relating to (a) your breach of these Terms, (b) your violation of any law or third-party right, (c) content or data you provide to us, or (d) your products, services, claims, disclosures or sales practices in connection with campaigns we run for you.

Dispute resolution and arbitration

Please read this section carefully. It affects how disputes are resolved.

Informal resolution first. Before filing any claim, you agree to contact us at info@leadsregistry.com and attempt in good faith to resolve the dispute for at least 30 days.

Binding arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms or the Site will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Fayette County, Kentucky. Judgment on the award may be entered in any court of competent jurisdiction.

Exceptions. Either party may bring an individual action in small claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information.

Class action waiver. Disputes will be brought in an individual capacity only. You and Leads Registry each waive any right to participate in a class, collective, consolidated or representative action.

Opt out. You may opt out of this arbitration agreement by sending written notice to the address below within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Governing law and venue

These Terms and any dispute arising from them are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-laws rules. Subject to the arbitration provisions above, the state and federal courts located in Fayette County, Kentucky have exclusive jurisdiction, and you consent to personal jurisdiction there.

General provisions

Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remainder will stay in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition or sale of assets.

Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

Entire agreement. These Terms, together with the Privacy Policy and any signed services agreement, are the entire agreement between us regarding the Site.

Changes. We may revise these Terms at any time by posting an updated version. Continued use of the Site after changes take effect constitutes acceptance.

How to contact us

Questions about this document can be sent to privacy@leadsregistry.com, or by mail to:

Leads Registry LLC, Winchester Rd Unit #113, Lexington, KY 40505, United States